Español (traducción de cortesía)
Last updated: October 27, 2026
These Terms of Service ("Terms") govern your use of the software products offered by Ingeniaz ("we", "us"), including dzQuali (the "Software"), and the website ingeniaz.com. By installing or using the Software, or by buying a subscription, you agree to these Terms on behalf of yourself and the organization you represent ("you").
The Software runs on servers that you control. We do not host it, operate it or have access to it. You are responsible for the infrastructure where it runs, for its security and backups, and for complying with the laws and internal policies that apply to the data it connects to.
Subject to these Terms and to an active free trial or paid subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software for your internal business purposes, on a single installation per license key and within the limits of your edition. Each license key is valid for one installation; a separate environment (for example production and testing) requires its own license. You may move a license to another server up to once per calendar month by releasing it from the old installation (License → Release) or, if that installation has been offline for more than five days, by activating it on the new one. Each edition (Starter, Team, Enterprise and the course edition) has its own limits on watched tables, users and connections, and its own features, as shown on the pricing page and inside the Software. The Software enforces those limits. Moving to a smaller edition does not delete your data; features not included in it are turned off. You may not: (a) sell, resell, rent, sublicense or distribute the Software; (b) remove, disable or work around the license checks or use a license on more than the permitted number of installations; (c) reverse engineer, decompile or modify the Software, except where the law expressly allows it; or (d) use the Software to build a competing product. We may decline to renew a license when we detect that it is being shared or used on more installations than allowed. All rights not expressly granted are reserved by us. The Software is licensed, not sold. You accept these Terms and the Privacy Policy when you set up the Software.
New installations include a free trial of 14 days. No card is needed to start the trial, and you are never charged automatically when the trial ends. To start the trial you enter the one-time activation code shown in your Ingeniaz account (ingeniaz.com/cuenta); the code works on a single installation. One trial is available per email address and per organization: once an email address has used its trial on an installation, it cannot start another on a different installation. When the trial ends, the Software behaves as described in section 5a. The trial includes every feature.
Students of Ingeniaz courses can activate the course edition ("Free") with the code given by their instructor. It includes every feature with reduced limits, is for learning only and must not be used in production. It ends when the course ends; after that the Software keeps showing your results but stops running new checks. Each code has a number of seats, one per installation.
Paid subscriptions are sold through our reseller and Merchant of Record, Lemon Squeezy, which processes payments, handles invoices and collects applicable taxes. Your purchase is also subject to Lemon Squeezy's terms. Subscriptions renew automatically each billing period until cancelled. Prices are shown on our website and may change; any change applies only from your next billing period and we will tell you in advance. Before going to payment, you confirm in your Ingeniaz account that you know you can try the Software free before buying and that refunds follow our Refund & Cancellation Policy. You can cancel at any time as described in our Refund & Cancellation Policy.
To validate trials and subscriptions, the Software contacts our license server at ingeniaz.com about once a day. It sends only your license key or trial email, an installation identifier, the Software version and the version of the Terms you accepted. It never sends your database credentials, table contents or check results. The Software therefore requires outbound HTTPS access to ingeniaz.com, directly or through a proxy. If the license server cannot be reached, an installation (trial, course or paid) keeps working for up to 5 days. A trial cannot start without reaching the license server: the activation code is checked when the Software is set up.
When a trial or paid license ends (or cannot be verified within the period above), the Software stops running checks and turns off everything automatic — monitors, schedules and alerts. For 30 days after that you can still open the Software to view and export your history; after 30 days only the license screen remains until you activate a license. The Software never deletes or alters your data because a license ended.
The Software connects to databases that you configure. You must use a database user with read-only permissions and you are responsible for having the right to connect the Software to those databases. We recommend testing in a non-production environment first. The Software runs read-only queries with time limits, but queries can still consume resources on your systems; you are responsible for scheduling and limiting checks appropriately.
We may release updates that fix issues or add features. Documentation and videos are available at ingeniaz.com. Support depends on your edition: Starter includes email support, usually answered within 3 business days; Team and Enterprise include priority email support, usually answered within 1 business day. Course students get support through their course. Support covers billing, licenses, refunds, bugs in the Software and security reports, in English or Spanish. We do not provide phone support, installation on your servers, or consulting.
If the Software ever offers optional AI features, they are off by default and only the administrator turns them on. When enabled, they use an AI provider that you configure (your own account or a model on your own network); they send only what the administrator allows, never your database contents unless you explicitly allow it, and Ingeniaz does not receive that data. We will describe any such feature in the documentation before you enable it.
If you find a security vulnerability in the Software, please report it privately to contacto@ingeniaz.com. We will investigate and respond as quickly as possible.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. The Software helps detect data quality issues but does not guarantee that all issues will be detected, or that your data is accurate or complete.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SOFTWARE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THEIR POSSIBILITY.
You can stop using the Software at any time. We may suspend or terminate your license if you breach these Terms. When your license ends, you must stop using the Software. Sections 2 (restrictions), 9, 10 and 12 survive termination.
These Terms are governed by the laws of the Republic of Colombia, without regard to conflict of law rules. Before starting any legal claim, both parties agree to try to resolve the dispute in good faith by email for at least 30 days.
We may update these Terms. We will post the new version on this page with a new date and, for material changes, notify active subscribers by email. Continuing to use the Software after the change means you accept the new Terms.
Ingeniaz — Colombia · contacto@ingeniaz.com